AI delivery, engineered for production

Build AI products that ship — and stay shipped.

HARTLEBURY SOFTWARE LIMITED is an AI & software development agency for teams who need outcomes: secure systems, fast iteration, and reliable delivery from discovery to launch.

Trusted by 200+ teams across product, platforms & operations.
5.0 delivery score
A delivery system, not a pitch deck

Clarity in week one. Momentum in week two.

We run a tight process designed for high-leverage outcomes: rapid alignment, measurable progress, and production-ready engineering.

Discovery & decisioning

Define the value, constraints, and the fastest credible path. We leave with a plan you can execute.

Build & harden

Ship in small slices: secure by default, observable, and maintainable. No fragile demos.

Launch & evolve

Operate, measure, and iterate. We improve quality and performance as usage grows.

New business

Tell us what you’re building.

Share the basics and we’ll respond with next steps. If it’s a fit, we’ll propose a lean engagement with clear outcomes.

We typically reply within 1–2 business days. Please don’t include sensitive personal data.

By sending this form, you’re asking for a project conversation.
What you can expect

A pragmatic reply, not a sales sequence. If we can help, we’ll suggest a small first step with explicit scope, timeline, and decision points.

Straight answers
Clear fit/no-fit, with recommended next actions.
Production focus
Security, observability, and maintainability from day one.
Fast start
Most teams have a plan and first deliverables within 10 days.
Capabilities

AI, engineering, and systems thinking—end to end.

We build modern software with a bias toward durability: crisp architecture, strong UX foundations, and delivery that improves with scale.

Secure-by-default delivery

Threat-aware engineering, sensible permissions, and hardened environments—without slowing shipping.

Product-grade UX foundations

Information architecture and UI patterns that feel inevitable—fast, accessible, and consistent.

LLM features, safely integrated

Assistant workflows, retrieval, and evaluation—built for reliability, cost control, and governance.

Observability & performance

Instrumentation, tracing, and practical SLO thinking so you know what’s happening—before users do.

Platform & integration work

APIs, data flows, and automation that remove friction—across legacy and modern stacks.

Teams that level-up

Pairing, reviews, and pragmatic standards so your team moves faster after we leave.

Want a delivery partner with sharp edges and zero fluff?

Bring the problem. We’ll bring a plan, an execution cadence, and engineering you can rely on.

Start with an intro
Proof of delivery

Senior work. Calm execution.

Feedback we aim for: reliable pace, clear communication, and systems that don’t collapse under real-world use.

“They translated messy requirements into a clear build plan, then delivered exactly what the business needed—without drama.”

Head of Product Workflow automation programme

“The quality bar was obvious: clean architecture, great defaults, and careful edge-case thinking. It shipped fast and stayed stable.”

Engineering Manager Platform modernisation

“Our AI features were implemented responsibly—testing, monitoring, and controls were built in from the start.”

Operations Director AI-assisted knowledge workflows
FAQ

A few things teams ask early.

We prefer explicit trade-offs. If something matters, we’ll surface it and agree a decision.

What do you build, exactly?

AI-enabled products, internal tools, APIs, data workflows, and modern web applications. The through-line is production reliability and measurable outcomes.

How do you keep AI features safe and predictable?

We design evaluation loops, guardrails, and observability. Where appropriate, we add retrieval strategies and cost controls so behavior remains stable.

Can you work with an existing codebase?

Yes. We start by mapping constraints, risks, and high-leverage fixes, then deliver improvements in small, reviewable slices.

What does a first engagement look like?

Usually a short discovery to align scope and success measures, followed by a build phase that ships in weeks—not quarters.

How do you communicate progress?

Clear weekly milestones, written updates, and demo-ready increments. We prefer decisions over status meetings.

Do you offer ongoing support?

We can transition cleanly to your team or stay engaged for iteration, maintenance, and reliability improvements.